- My Pappas Gift Card is not working, or I need help with my order.
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Answer: For inquiries regarding your Pappas Restaurants Gift Card, please fill out the Gift Card form here so we can get back to you quickly.
To contact a Gift Card Specialist by phone, please call 1-87-PAPPAS-4-U. We respond Monday through Friday 9am and 4pm CST.
- How can I make a reservation?
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Answer: To make a reservation, select your favorite location. After selecting your location, the Reservations option is posted below the restaurant location address and telephone number.
- Can I get the recipe for my favorite dish?
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Answer: We appreciate your interest in preparing our menu items at home. Our recipes are proprietary and as such are not published. You can always place a To-Go order from Pappas Bros. and enjoy it at home.
- What if I have special dietary needs like an allergy to certain foods or ingredients?
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Answer: We work hard to offer our Guests outstanding service and accommodating dietary requirements is part of that service. Please share your dietary restrictions or special requests with your server, and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.
- Do you ever donate to local charities or events?
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Answer: At Pappas Bros., we support causes that focus on ending hunger, encouraging literacy and education, and championing community initiatives which benefit disadvantaged children. You can learn more about how Pappas supports the communities we serve as well as where to send your proposal by clicking here.
- I'm planning a party at my house. Can I get it catered by Pappas Bros.?
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Answer: We offer full-service catering for Pappas Bros. Steakhouse in the greater Houston area. Visit PappasCatering.com to view menus and learn more.
- Who do I talk to about planning a private event at Pappas Bros.?
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Answer: Visit the Private Dining section of our site and then contact the restaurant that you are interested in hosting your event. Many of our locations have expert private dining coordinators that can handle all the details for you!
- Do you ship food?
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Answer: No, we do not currently ship food. We only use the freshest ingredients; therefore, many of the Pappas Bros. menu items are not conducive to shipping.
- Do you offer franchise opportunities?
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Answer: All Pappas Bros. restaurants are owned and operated by Pappas Restaurants, Inc. We are a private, family organization owned by Harris and Chris Pappas. We do not offer franchising.
- How can I find out about specials and promotions from Pappas Bros.?
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Answer: Join our E-Mail Club for periodic messages regarding news, promotions and special offers from Pappas Bros. And don't forget to find us on social: Instagram, Facebook and X!
- Who do I contact regarding real estate inquires?
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Answer: Please direct all real estate inquiries to [email protected].
